Write to us
Email hello@hazteamready.com. We answer in English or Spanish.
We do not publish a phone number, because there is no support line to answer it. An email gets a real reply from a person; a phone number that rings out would not.
What to include, by reason
| More than 10 seats, or a purchase order | How many employees, by when, and which languages. Above ten seats it is usually cheaper to combine packs than to buy single seats. |
| An employee cannot get into the course | The employee's name and the email the access link was sent to. Do not send us passwords — we never ask for one. |
| A lost certificate or training record | The employee's name and, if you have it, the certificate number or the verification code. You can also check a code yourself at the verification page. |
| A refund | The email used at checkout. See the refund policy first. |
| We got a regulation wrong | The page and the paragraph you think it misreads. See our editorial policy. These get answered first. |
Who you are writing to
HazTeam Ready is a brand operated by Henrych LLC, registered in Delaware, USA. We are an independent training provider and are not affiliated with the U.S. Department of Transportation or PHMSA. More about us.